Rough Sleeper Administrative Assistant
Rough Sleeper Administrative Assistant
We are seeking an enthusiastic individual with an interest in homelessness issues to join our busy rough sleeper team working to reduce street homelessness in the city. The post is offered on a fixed term contract until May 2026.
Job Description
The role will involve working closely with the rough sleeper co-ordinator; providing support with general administration tasks, maintaining records, managing data returns on rough sleeping, liaising with support agencies, monitoring referrals and contributing to the smooth day to day running of the team.
Skills Required
The post-holder will need excellent IT and customer service skills, enjoy working as part of a team and be able to manage their own workload.
This is a fast moving environment and the post-holder should be able to demonstrate a positive and flexible approach, have the ability to multi-task and work well under pressure.
The nature of the role requires a confident communicator with an excellent telephone manner and strong inter-personal skills.
Educational Requirements
Previous experience of working in an office environment is not necessary, but a good level of numeracy and literacy will be required as will an understanding of the issues that affect our client group.
Why work for us
Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.
To find out more about working and living in Norwich Home | Work in Norwich.
The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit Working in local government - #LocalGov Careers - Youth Employment UK
We offer our employees a competitive pay and benefits package. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.
Equal Opportunities Policy
The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.
Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.
Benefits
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
- All employees are eligible to join the Local Government Pension Scheme (LGPS)
- Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees
- In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas
- Norwich City Council supports its employees through the provision of occupational health and employee assistance support
